Free, automated appointment reminders
Stop wasting time chasing down your appointments. There’s a better way, for you and your clients.
Make it easier to be a mom, and run a practice.
Never pay to send reminders
Send as many automated text, voice, and email reminders as you need. No limits to how many you can send, and they are always free.
Reduce no shows, see more clients
Using our automated appointment reminders helps our practitioners reduce no shows every day.
Customize for each client
Let your client choose which reminder works best for them, and adjust settings for each individual client.
Personalize your message
You have complete control over what each message says, so you can make reminders work for you.
Simplify your confirmation process
Reduce your no-shows with quick and easy client confirmation. All it takes is the click of a button.
96%
practitioner
satisfaction
Frequently asked questions
Here are some commonly asked questions about SimplePractice. See all our FAQs
How do I get help?
Our Help Center includes video tutorials, guides, and other support articles. We also offer email support, live chat, and phone or video screen-share sessions by appointment.
Can I migrate my data from another system?
Yes. Our Switching Team is happy to help with data migration.
Can I send automated appointment reminders?
Both the Essential and Plus Plans let you send free automated email, text, and voice reminders to your clients. You can also allow clients to confirm or cancel their appointments via text reminders.
How does billing for telehealth work?
When billing insurance, we recommend that you always check with the individual insurance payer to determine whether telehealth services are covered and, if they are, which codes or modifier should be used for different types of services.
It’s very important to check directly with the insurance payer because coverage for telehealth services is constantly changing.
Does SimplePractice offer phone support?
Yes, you can call us Monday to Friday, 7AM to 4PM PT (excluding holidays and company-wide meeting times).
If our phone specialists aren’t available, there are several other ways for you to get support. You can connect with our team via:
- One-on-one 30-minute training sessions
- Video call screen-shares upon request
- Daily online classes
- Live Q&A sessions
- Email and chat support
You can also explore our robust Help Center that has hundreds of guides, videos, tutorials, and more. Plus, we have a thriving SimplePractice community with 11,000+ practitioners where you can get support and guidance.
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